Privacy Policy
This Privacy Policy explains how Run Plan Labs, LLC ("The Run Plan," "we," "us") collects, uses, and shares information when you use The Run Plan mobile app and our website at therunplan.com (the "Service"). By using the Service, you agree to this Policy.
Information we collect
Account & profile. Name, email address, phone number (optional), date of birth, gender, and location/timezone. Date of birth and gender are used to calibrate your training paces (age-grading); your timezone times your weekly check-ins.
Training & health information. Your race goals, running history, weekly mileage, personal records, injuries, shoes, post-session check-ins (effort/RPE, how you felt, pain flags, notes), and the workouts and plans we generate for you.
Connected health & wearable data. If you connect Apple Health, Garmin, COROS, or Strava (via our integration partner, Terra), we receive workout and activity data such as distance, duration, pace, heart rate, splits, cadence, and elevation so your coach can adapt your plan.
Subscription & payment. Purchases are processed by Apple, RevenueCat, and/or Stripe. We do not collect or store your full payment card details; we receive your subscription status and related identifiers.
Usage & device data. App interactions, device and OS information, and diagnostic/analytics events (via PostHog) to operate and improve the Service.
How we use your information
- Generate, deliver, and continuously adapt your personalized training plan.
- Power AI coaching responses and the explanations behind each plan decision.
- Schedule and process your check-ins, and surface coaching notes.
- Provide customer support and send service-related communications.
- Maintain security, prevent abuse, and analyze and improve the Service.
Apple Health (HealthKit) data
Information obtained through Apple Health (HealthKit) is used solely to provide the Service's coaching features. We do not use HealthKit data for advertising or marketing, and we do not sell it or share it with third parties for their own purposes.
AI processing
We use AI models (provided by Anthropic) to generate coaching notes, decisions, and chat responses. Relevant plan and check-in context is sent to the model to produce your response; it is not used to train third-party models.
How we share information
We do not sell your personal information. We share it only with service providers that help us run the Service, under contracts that limit their use of it, including:
- Supabase (database, authentication, hosting)
- Anthropic (AI coaching)
- Terra (wearable/health data integration)
- PostHog (product analytics)
- RevenueCat & Stripe (subscriptions and payments)
- Resend (transactional email)
We may also disclose information to comply with law or to protect rights, safety, and security.
Data retention
We retain your information for as long as your account is active or as needed to provide the Service, and as required for legal, accounting, or security purposes. You can delete your account at any time (see below).
Deleting your account
You can permanently delete your account from inside the app, under Profile → Delete Account. To protect you, we ask you to confirm with a one-time code sent to your email before the deletion runs.
What we delete. When you delete your account, we permanently remove your data from our systems: your account and profile, training plan and sessions, check-ins and run history, personal records, coaching notes and chat history, connected-wearable records we store, and your sign-in credentials. This cannot be undone.
What may be retained. Some data held by our service providers is kept under their own policies and applicable law, and is not removed by deleting your account:
- Purchase and billing records held by Apple, RevenueCat, and/or Stripe are retained as required for tax, accounting, and audit purposes.
- Analytics and diagnostic events (PostHog) and transactional email logs(Resend) may persist under those providers' retention policies.
- Records we are required to keep to comply with law, resolve disputes, prevent abuse, or enforce our agreements.
We may also retain information in anonymized or aggregated form that no longer identifies you. If you want data held by a service provider addressed, or you signed in with Apple or Google and want that connection removed as well, contact us at support@therunplan.com and we will help.
Your choices & rights
You can delete your account in the app (see above). You may also access, correct, or export your personal information, and disconnect any wearable integration, by contacting us at support@therunplan.com. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA/CPRA.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.
Children
The Service is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.
International users
We operate in the State of Texas, USA. If you use the Service from elsewhere, your information may be transferred to and processed in countries with different data-protection laws.
Changes to this Policy
We may update this Policy from time to time. We will post the updated version here and revise the effective date; material changes may be communicated in the app.
Contact us
Questions about this Policy? Contact Run Plan Labs, LLC at support@therunplan.com.
Last Updated September 2026