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Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Run Plan Labs, LLC ("The Run Plan," "we," "us") governing your use of The Run Plan mobile app and our website at therunplan.com (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old (or the age of majority where you live) to use the Service. By using it, you represent that you meet this requirement. The Service is not directed to, and may not be used by, anyone under 18.

2. Your account

You are responsible for the information you provide, for keeping your login credentials secure, and for all activity under your account. Provide accurate information so we can build an appropriate plan for you.

3. The Service

The Run Plan is an adaptive running coaching service. It delivers training plans and coaching guidance built on the methodology of a professional running coach, through an AI-assisted system that adapts to the information you provide and your connected data. These plans and guidance are general fitness recommendations — not professional, medical, or individualized clinical advice. AI-generated responses may be inaccurate or incomplete; use your own judgment, and you can report a response for review from within the app.

4. Health, medical clearance & assumption of risk

The Run Plan is not a medical provider and does not provide medical advice, diagnosis, or treatment. All training plans, coaching notes, and recommendations are for informational purposes only and are not medical advice. Consult a qualified physician before beginning, changing, or continuing any exercise program, especially if you have a medical condition, are injured, are pregnant, or have any concern about your health.

You acknowledge that running and physical training involve strenuous, intense physical activity and carry inherent risks — including the risk of serious illness, injury, disability, paralysis, or even death, and damage to property. You knowingly and voluntarily assume all such risks. You are solely responsible for your own physical condition, your training environment, your equipment, and for deciding whether any workout is appropriate for you on a given day. Stop exercising and seek medical attention if you experience pain, dizziness, shortness of breath, or other symptoms.

5. Waiver & release of liability

To the fullest extent permitted by law, you waive, release, and discharge Run Plan Labs, LLC and its owners, officers, employees, coaches, and contractors (the "Released Parties") from any and all claims, demands, or causes of action for death, personal injury, illness, disability, or property damage arising out of or related to your use of the Service or your participation in any activity based on it — including claims caused, or alleged to be caused, in whole or in part, by the negligence of the Released Parties. You agree to indemnify and hold the Released Parties harmless from any such claims, including reasonable attorneys' fees and litigation costs. This waiver and release is intended to be as broad as the law allows and survives your use of the Service.

6. Subscriptions, billing & cancellation

Some features require a paid subscription. Subscriptions are sold through the Apple App Store and/or other processors (RevenueCat, Stripe) and are billed in advance on a recurring basis. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. It is your responsibility to cancel before the next billing date; manage or cancel your subscription in your App Store account settings. Except where required by law, payments are non-refundable; App Store purchases are subject to Apple's refund policies.

Your license to use the iOS app is also governed by Apple's standard Licensed Application End User License Agreement, available at apple.com/legal/internet-services/itunes/dev/stdeula/. Apple is not a party to these Terms and is not responsible for the Service or its content.

7. Acceptable use

You agree not to:

  • Use the Service unlawfully or in violation of these Terms;
  • Reverse engineer, scrape, or attempt to access non-public areas or other users' data;
  • Interfere with, disrupt, or overload the Service; or
  • Resell or commercially exploit the Service without our permission.

8. Your content

You retain ownership of the information you submit (e.g., check-ins, notes). You grant us a license to use it as needed to operate and improve the Service, as described in our Privacy Policy.

9. Confidentiality & intellectual property

The Service — including its software, content, coaching methodology, training plans, and branding — is owned by Run Plan Labs, LLC and its licensors and is protected by law. Run Plan Labs, LLC is the sole and exclusive owner of all concepts, programs, ideas, materials, copyrights, trademarks, and other intellectual property rights in and to the Service. We grant you a limited, non-exclusive, non-transferable license to use the Service for your personal, non-commercial use.

Training plans, coaching notes, and other materials we provide are for your own use and are confidential. You may not reproduce, distribute, publicly display, or disclose them to third parties without our express written consent, and you may not remove any proprietary notices or markings from them.

10. Third-party services

The Service integrates with third parties (e.g., Apple Health, Garmin, COROS, Polar, Strava, Terra, and payment processors). Your use of those services is governed by their terms, and we are not responsible for them.

11. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that any plan will produce specific results.

12. Limitation of liability

To the maximum extent permitted by law, Run Plan Labs, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of (or inability to use) the Service, including any injury. Our total liability is limited to the greater of the amount you paid us in the 12 months before the claim or USD 100.

13. Indemnification

You agree to indemnify and hold harmless Run Plan Labs, LLC from claims arising out of your use of the Service or your violation of these Terms.

14. Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or to protect the Service. Provisions that by their nature should survive termination will survive.

15. Changes

We may update the Service and these Terms. We will post the updated Terms here and revise the effective date; changes take effect one week after they are posted, and your continued use of the Service after that means you accept them.

16. Governing law & venue

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction of those courts.

17. Entire agreement & severability

These Terms, together with our Privacy Policy, are the entire agreement between you and Run Plan Labs, LLC regarding the Service and supersede any prior agreements on that subject. If any provision is found unenforceable, the remaining provisions stay in full effect.

18. Contact

Questions about these Terms? Contact Run Plan Labs, LLC at support@therunplan.com.

Last Updated September 2026